December 21, 2011–The telecom industry has been fixated on data and customer information since ma Bell roamed the earth. We discovered how today’s high tech telecom is embracing big data in the Sys-Con story, “Big Data in Telecom: The Need for Analytics.”
The call to arms story has some interesting insight. Stating: “An analytics engine with advanced slicing and dicing capabilities will reveal hidden problems. For example, sporadic voice quality issues could be examined from a variety of angles to determine the root cause. If they are coming from callers in specific area codes, it could indicate a problem with a specific carrier.”
This thinking is certainly not a secret in the industry. Far from it, actually. A quick hunt will result in many different stories about telecom embracing big data for its voracious needs. Organizations like Humbug specialize in telecom security through analytics. Computing giant HP has also tapped the telecommunications market with some success. Others, like unstructured data gurus Digital Reasoning have peeked into the market via their partnership with Cloudera. This seems to be a bustling trend that we expect to see more development from.
Patrick Roland
